A Stop Use notice has been issued

Official Statements

Effective Date: August 7, 2026

IMPORTANT SAFETY RECALL

Dear Valued Customer

Sauna360 is the supplier of Radiant Health saunas. The safety and satisfaction of Radiant Health’s customers are our top priority. We’re reaching out regarding an important safety notice about a Radiant Health product our records indicate you have previously purchased. Please review the information below carefully.

Infrared Sauna Products: Stop Use Notification and Planned Voluntary Recall of Installed/Delivered Saunas

Sauna360 is suspending shipments of certain Radiant Health infrared saunas. This includes all product lines that have been sold by Radiant Health since January 2013

Sauna360 has applied for Fast Track status with the U.S. Consumer Product Safety Commission (CPSC) for a voluntary recall of these products to address a potential fire risk due to a possible short-circuit condition.

Next Steps

• Once the recall and proposed remedy are approved, Sauna360 will provide additional instructions on how you can schedule free service to install an additional safety mechanism. Do not use your sauna until the remedy is approved and installed. We expect the remedy to be approved in the coming weeks and installation to follow as soon as possible.

If you have any questions, please contact us at recall@sauna360.com.

We apologize for this inconvenience and are working as expeditiously as possible on this matter. Thank you for your support.

Sincerely,
The Sauna360 Team